Last Updated: October 20, 2026
At Colton Water Heater Experts ("we," "our," or "us"), accessible from https://waterheaterrepaircolton.netlify.app, one of our main priorities is the privacy of our visitors and service clients. This Privacy Policy document outlines the types of information that is collected and recorded by Colton Water Heater Experts and how we use it.
1. Information We Collect
When you contact us by telephone, schedule a service appointment online, or submit an inquiry through our estimate forms, we may collect personal details necessary to dispatch our plumbers and perform repairs:
- Full name
- Phone number (mobile or landline for dispatch updates)
- Service address (including city and ZIP code)
- Email address
- Details regarding your water heater make, model, age, and existing failure symptoms
2. How We Use Your Information
We use the information we collect solely for legitimate business operations:
- To dispatch licensed plumbers to your home or business location
- To provide accurate written estimates and invoices
- To communicate arrival windows, follow-up on service requests, and fulfill warranty records
- To coordinate required City of Colton or San Bernardino County building permits
We do NOT sell, rent, trade, or monetize your personal information to third-party marketing companies or lead aggregators.
3. California Consumer Privacy Act (CCPA) Notice
If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of what personal information we collect, the right to request deletion of your information, and the right not to be discriminated against for exercising your privacy rights.
4. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at:
Colton Water Heater Experts
Colton, CA 92324
Phone: (909) 588-3482
Email: service@waterheaterrepaircolton.netlify.app